List of Bad Modems with Intel Puma 6 and Puma 7 Chipsets

Everyone should avoid buying modems with Intel Puma 6 or 7 chipsets. Below you will find a complete list of Intel Puma 6 modems and explain why you should not purchase these brands.

Complete List of the Intel Puma Modems

Here is the list of all the residential and business modems with Intel chipset, including the Puma 7. Do not buy or rent any of the modems listed below, even if your ISP recommends it.

  • ASUS CM-32
  • Cisco DPC3848
  • Cisco DPC3848V
  • Linksys CG6350
  • Linksys CG7500
  • Linksys CM3016
  • Linksys CM3024
  • NETGEAR C6300-100NAS
  • NETGEAR C6300v2
  • NETGEAR C6300BD
  • NETGEAR CBK40
  • NETGEAR CBR40
  • NETGEAR CBR750
  • NETGEAR CBK752
  • NETGEAR CG4500
  • NETGEAR CG4500TM
  • NETGEAR CM700
  • XFINITY XB3 (Cisco DPC3939, ARRIS TG1682G, Cisco DPC3941T, Cisco DPC3941B)
  • XFINITY XB6-A (ARRIS TG3482G)
  • XFINITY XB7 (ARRIS TG4482)
  • ARRIS CM3200
  • ARRIS DG1642
  • ARRIS DG1660
  • ARRIS DG1662
  • ARRIS DG1670
  • ARRIS DG2460
  • ARRIS DG2470
  • ARRIS DG3260
  • ARRIS DG3270
  • ARRIS DG3450
  • ARRIS MG2402G/CT
  • ARRIS SBG10
  • ARRIS SB6190
  • ARRIS SBG6950AC2
  • ARRIS SBG7400AC2
  • ARRIS SBG7580AC
  • ARRIS SBG7600AC2
  • ARRIS SBG8300
  • ARRIS SBV2402
  • ARRIS SBV3202
  • ARRIS SVG2482AC
  • ARRIS T25
  • ARRIS TG1642
  • ARRIS TG1652
  • ARRIS TG1662
  • ARRIS TG1672
  • ARRIS TG1682
  • ARRIS TG2472 (TG2472G)
  • ARRIS TG2482
  • ARRIS TG2492
  • ARRIS TG3452
  • ARRIS TG3462
  • ARRIS TM1602
  • ARRIS TM3402
  • Compal Broadband Networks CH7466
  • FRITZ!Box 6430
  • FRITZ!Box 6460
  • FRITZ!Box 6490
  • FRITZ!Box 6590
  • Hitron CDA-32372
  • Hitron CDE-32372
  • Hitron CDA3
  • Hitron CDA3-20
  • Hitron CDA3-35
  • Hitron CGN3
  • Hitron CGN3ACR
  • Hitron CGN3ACSMR
  • Hitron CGN3AMF
  • Hitron CGN3AMR
  • Hitron CGN3M35
  • Hitron CGNM-2250
  • Hitron (CGNM) CGNM-2252
  • Hitron CGNM-3550
  • Hitron CGNM-3552
  • Hitron CGNV4
  • Hitron CGNVM-2559
  • Hitron CGNVM-3580
  • Hitron CGNVM-3582
  • Hitron CGNVM-3589
  • Hitron CHITA
  • Hitron CODA-45
  • Hitron CODA-4502
  • Hitron CODA-4580
  • Hitron CODA-4582
  • Hitron CODA-4589
  • Hitron CODA-46
  • Hitron CODA-4602
  • Hitron CODA-4680
  • Hitron CODA-4682
  • Hitron CODA-4689
  • Hitron CODA-47
  • Hitron CODA-4702
  • Hitron CODA-4780
  • Hitron CODA-4782
  • Hitron CODA-4789
  • Hitron CODA-5519
  • Hitron E31N2V1
  • Hitron EN2251
  • SMC D3G2408
  • Technicolor TC4350
  • Samsung Home Media Server
  • Virgin Media Super Hub 3 (Compal Broadband Networks CH7465, ARRIS TG2492LG-VM or VMDG505)

Issue with Intel Puma 6 Defect and Fix

The Puma 6 chipset’s main issue was high spikes in network latency & network jitter, which causes slow web page loading. It not only caused an issue with web surfing but also online gaming and streaming.

The problem is with the CPU in the modem is taking too much time to process network packets. After every couple of seconds, the system executes a high-priority maintenance task, which ends up hogging the Intel Puma 6 processor.

With many complaints by consumers, intel released few firmware updates, which only temporarily fixed the problem. However, Intel failed to permanently resolve the issue, which caused a lawsuit against a modem maker company ARRIS.

How to identify a defective Modem?

The easiest way to spot a defective modem is by looking at the front side of the package. If you see a blue Intel logo, then you should stay from it. Even if it says Puma 7 chipset in specs, you should avoid it.

However, not all Intel Puma modems have a logo print on the front of the box. Some modem manufacturers do not have logo print on the modems package. Make sure to check out our Intel Puma 6 modem lists before you make a purchase.

Should I buy Intel Puma 7 Modem?

No, modem consumers with Intel Puma 7 chipset also reported the same issue. It’s better to stay away from any Puma based network equipment. Instead, you can opt for modems with Broadcom chipset, which suffers no such issues.

Is there any Fix for Puma 6 Chipset issue?

Companies are rolling out firmware updates to fix the issue on Puma based modems. However, the problem seems to fix temporarily, not in the long term. It’s better to get a Broadcom chipset modem/router whether you are with Spectrum, Verizon, Xfinity, or AT&T.

The best fix is to avoid all the bad modems we have listed in this article.

Disclosure: LookGadgets.com is a participant in the Amazon Associates Program, an affiliate marketing program designed to deliver a means for website owners and bloggers to earn commission on every purchase by linking and advertising to amazon.com, along with any other site which could be affiliated with Amazon Service LLC Associates Program.

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Richard V. Landman

Richard is a 27-year-old Tech enthusiast working as a Editor-in-Chief for LookGadgets. He is passionate about new Technology and a die-hard fan of Microsoft Surface.

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